Mostpla Privacy Policy —
Your Data, Our Responsibility

Welcome to Mostpla. This Privacy Policy is designed to give you a clear understanding of how we collect, use, and protect your personal information. Mostpla believes you have the right to full ownership of your data, and we are committed to honoring that right.

Mostpla is a trusted online gaming platform used by millions in Bangladesh. At the heart of that trust is our transparent privacy policy. We never sell, misuse, or share your information without your consent.

This Privacy Policy applies to all Mostpla services — the website, mobile app, and any other digital platform. By using Mostpla, you are considered to have agreed to this Privacy Policy.

Mostpla only collects information that is necessary to provide you with the best possible service. We do not collect any data beyond what is needed. The types of information we collect are described below:

We also collect anonymous analytics data by analyzing usage patterns to help us improve the platform. This data is kept entirely anonymous.

Mostpla uses your information for specific, limited purposes only. Your data is never used beyond those stated purposes. The main reasons we process your information are:

• Account Management: Your information is used to create, verify, and secure your account.
• Transaction Processing: Financial information is used to process deposits, withdrawals, and bonus payments.
• Customer Support: Relevant information is used to properly address your complaints or queries.
• Security Assurance: Technical data is analyzed to detect and prevent fraud, money laundering, and unauthorized access.
• Fulfilling Legal Obligations: Certain information is retained to meet regulatory requirements.
• Service Improvement: Anonymous usage data is analyzed to improve your experience on the platform.
• Sending Relevant Offers: Your gaming history may be used to send you promotions and bonus offers tailored to your preferences.

Mostpla's website and app use cookies. Cookies are small text files stored on your device that help make your browsing experience smoother and more personalized. We use the following types of cookies:

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring site security. Disabling them will prevent the site from functioning properly.
• Functional Cookies: Used to remember your language preference, game settings, and other personal preferences.
• Analytics Cookies: Anonymous data is collected to understand which parts of the site are used most — this helps us improve our services.

You can disable or delete cookies at any time through your browser settings. Please note that disabling certain cookies may limit some features of the site.

Mostpla never sells your personal information. In certain circumstances, limited data may be shared with trusted third parties, who are bound by strict agreements and are not permitted to share it further.

• Payment Processor: bKash, Nagad, and Rocket — necessary information is shared to verify transactions.
• KYC Service Provider: Limited information is shared with trusted providers for identity verification purposes.
• Law Enforcement Agencies: Information may be disclosed to government authorities when required by a court order or other legal obligation.
• Security Auditor: Licensed audit firms may review anonymized data to ensure platform security.

Mostpla follows industry-leading standards to protect your information. Our security infrastructure operates across multiple layers to ensure no unauthorized party can access your data.

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Stored data is encrypted using AES-256 encryption.
• Passwords are never stored in plain text — bcrypt hashing is used at all times.
• Two-factor authentication (2FA) is available for all accounts.
• Suspicious login attempts are automatically blocked.
• Regular security audits and penetration testing are conducted on an ongoing basis.
• Our data centers are secured around the clock with both physical and digital security measures.

Mostpla believes you should have full control over your own data. Your rights are outlined in detail below:

Mostpla is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration, and identity documents may be requested in cases of doubt.

If a minor's information has been entered into our system by mistake, we will immediately close the associated account and delete all related data upon becoming aware of it. If a parent or guardian suspects their child is using Mostpla, please contact our support team right away.

Mostpla may update this Privacy Policy from time to time due to changes in technology, new legal requirements, or improvements to our services. We will always notify you appropriately before any significant changes take effect.

• For major changes, advance notice will be sent to your registered email address at least 30 days prior.
• The date of the latest update is always shown at the top of this page.
• Continued use of Mostpla after any changes take effect will be considered acceptance of the updated policy.
• Previous versions of the policy are available upon request.

If you have any questions, feedback, or complaints regarding this Privacy Policy, please reach out to Mostpla's dedicated Privacy Team. We aim to respond within 7 business days.

• Email: [email protected]
• Live Chat: Click the chat button at the bottom right of the website (available 24/7)
• Support Hours: 7 days a week, 24 hours a day

For requests such as data deletion or access to your information, log in to your account and submit a request from the "My Information" section, or contact our support team directly.